Find answers to common questions or contact our support team
Step-by-step instructions for using Club Card
Find quick answers to common questions
Club Card is a digital loyalty card manager that lets you store all your loyalty cards, membership cards, and reward cards in one convenient app. No more bulky wallet - just scan your card's barcode and access it anytime, even offline!
Yes! Club Card is completely free to download and use. The app is supported by non-intrusive ads, but all core features are available at no cost.
Absolutely! All your cards are stored locally on your device and are fully accessible without an internet connection. You only need internet for cloud sync and importing shared cards.
Yes! Your card data is stored securely on your device and, if you choose to enable cloud sync, encrypted in Firebase Cloud Firestore. We never share your personal information with third parties. See our Privacy Policy for full details.
No account is required! You can use Club Card completely anonymously with local storage. Google Sign-In is optional and only needed if you want to sync cards across multiple devices.
Club Card only requests camera permission (for scanning barcodes) and internet permission (for ads and optional cloud sync). All permissions are optional - you can use the app by entering card numbers manually if you prefer.
Club Card supports all major barcode formats including Code 128, Code 39, EAN-13, UPC-A, QR codes, and more. If your loyalty card has a barcode, we can scan it!
Yes! You can share any card publicly or keep it private. When you share a card, you get a 6-digit code that others can use to import it into their Club Card app. Perfect for family membership cards!
You can assign custom colors to each card for easy visual identification. Cards are displayed in an organized grid view, and you can quickly search for any card by name or store.
Yes! Enable cloud sync by signing in with Google, and your cards will be automatically backed up to the cloud. If you switch devices or reinstall the app, your cards will be restored when you sign in.
Long press on an empty area of your Android home screen, tap "Widgets", find "Club Card" in the list, drag it to your home screen, then select which card to display. Tap the widget anytime to open that card directly!
Yes! Go to the Account screen and tap "Theme" to choose between Light, Dark, or System theme. The System option follows your device's dark mode settings automatically.
Open any card, tap the Edit button, and you'll see an emoticon picker. Select an emoticon to personalize your card - it will appear on both the home screen list and the card detail view for easy identification.
Yes! Tap the + button on the home screen and select "Scan from photo". Choose any image from your gallery that contains a barcode, and the app will detect and read it automatically. Great for screenshots or shared images!
Try these steps:
Make sure you're signed in with the same Google account on all devices and have an internet connection. Try signing out and back in, or pull down to refresh the card list. If the problem continues, contact support.
Try these troubleshooting steps:
If you have cloud sync enabled, your deleted cards may still be in the cloud. Try signing out and back in to restore them. Otherwise, you'll need to re-add the card. We recommend enabling cloud sync to prevent data loss.
To delete your account and all associated data: Go to Settings → Account → Delete Account. This will permanently remove all your cloud-synced data. Local data will remain on your device until you uninstall the app. See our GDPR page for more information about data deletion.
No! Club Card is completely free with no hidden costs, in-app purchases, or subscription fees. The app is supported by ads, which help us keep it free for everyone.
Still need help? Send us a message and we'll get back to you
You can also reach us directly at:
Email: flxcodelab@gmail.com (Click to copy)
We typically respond within 24-48 hours
Exercise your right to have your data deleted (GDPR Article 17)
Delete from the App (Instant):
Email Us Directly:
Send an email to flxcodelab@gmail.com with the subject "Data Deletion Request" and include your Google account email.
Your Privacy Matters: We respect your right to data deletion under GDPR Article 17 and CCPA. For more information about your privacy rights, visit our GDPR Compliance page.